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会员专区


打造全新奢华体验!享受五星级酒店的高雅环境和优质服务,细品尊华,由此开始!
我们诚挚地邀请您加入ECOL SPA会员大家庭!


You are cordially invited into our Membership big family, which ensures you a new luxury enjoyment with the ambiance and service of the Five-star Hotel.
Fine taste on dignity starts hereby.



会员卡说明 Instruction on VIP Card

l  奕格SPA的会员卡级别分为VIP金卡、VIP银卡和VIP白金卡。
VIP card of Ecol SPA is divided into VIP golden card, VIP silver card& VIP diamond card

2  白金卡售价为人民币20000元,可享有相当于人民币25000元的等值产品或服务。
The price of platinum card is 20,000 Yuan, and the holder can enjoy the equivalent product or service of RMB 25,000.

3  金卡售价为人民币10000元,可享有相当于人民币12000元的等值产品或服务。
The price of golden card is 10,000 Yuan, and the holder can enjoy the equivalent product or service of RMB 12,000.


4  银卡售价为人民币5000元,可享有相当于人民币5800元的等值产品或服务.
The price of diamond card is 5,000 Yuan, and the holder can enjoy the equivalent product or service of RMB 5,800.

 
5  此会员卡通用于与我司合作之各大五星级酒店的所有门店
The Membership Card is applicable to all the Five Stars Hotels which coorperate with ECOL SPA.

 
6  凭会员卡可尊享豪华VIP套房并有优先选择权.
Whit VIP card,the holder can enjoy luxury VIP suite and has preterential selection right


7  凭会员卡可专享精致茶点、饮料、水果等服务。

With VIP card, the holder can enjoy the service such as delicate tea,dringking and fruit


8  会员生日当天可享受SPA项目2人同行1人免单,并且可获赠SPA肩颈膏一盒或者胶原蛋白面膜一份。
Two persons together and one is free for The SPA items on Member’s birthday,Complimentary one SPA cream or facial mask on Member’s birthday.

 

9 凭会员卡可享有奕格部分正价产品折扣8.8折.

With VIP card,the holder can enjoy a 12% off discount of some products in Ecol Spa. 


另,我司与厦门瑞颐大酒店强强联手,额外推出以下惊喜福利:
Besides, we reach a coorperation consensus with Swiss Grand Hotel Xiamen, and additional surprises and benefits will be given to all our Members.

折扣项目DISCOUNT BENEFITS FOR SPA MEMBER 

 会员在琴岸咖啡厅享用自助午餐或晚餐,可享受食品全单7折优惠(折扣不适用于10%服务费和6%增值税)。

30% discount off on Buffet Dining at Rivage restaurant.(Discount is not valid for 10% service charge and 6% VAT)

b  会员在琴岸咖啡厅享用零点菜单,新南轩中餐厅用餐和红泰餐厅用餐,可享受食品全单八折优惠(折扣不适用于10%服务费和6%增值税)。

20% discount off on food consumption in ,Xinnan Xuan restaurant and Red Tai Restaurant(Discount is not valid for 10% service charge and 6% VAT)
 

c  会员在逸趣酒廊可享受酒水和食品八折优惠(折扣不适用于10%服务费和6%增值税)。

20% discount off on beverage & food items in Niche Lounge(Discount is not valid for 10% service charge and 6% VAT).
 

服务项目 BIRTHDAY SERVICE

会员生日当天与3位或3位以上付费客人用餐,凭身份证本人可免费享用自助餐。

Complimentary buffet for SPA member when dining with 3 or more guest in Rivage on Member’s birthday(Bookable in advance only with ID ). 
 



温馨提示 WARM PROMPT

为了确保会员能享受到尊贵服务,请会员提前一天致电会员服务热线预定服务。会员预约电话:0592-6108209.

To ensure that VIPs can enjoy nobel service, VIPs are expected to call VIP Service Hotline to make a reservation one day in advance. VIP reservation Number:0592-6108209.
 

有效期 VALIDITY

会员卡有效期一年,以发卡日为准。会员在卡有效期内享受会员优惠。

The Membership Card is valid for one year,from the applied date shown on the registration form. Members can enjoy the benefits by using the Membership Card within the valid date.


有效日期不可变更。

The expired date cannot be changed.
 

发票 INVOICE

会员购卡时,我司需一次性提供增值税普通发票,根据税法,我司不得开具增值税专用发票。

VAT Common Invoice is available from ECOL SPA when purchasing the card, but cannot offer VAT Special Invoice according to Tax Policy.
 

遗失及补办 CARD LOST

若会员卡遗失,请及时向会员服务经理挂失。会员通知后2小时内若有消费记录,由会员自行承担.

If the Membership avlue card is lost,please report the loss to the Membership sales associates. Any consumption record within 2 hours after the loss is noticed and reported by the Member will also be counted as normal consumption by the Member.


会员卡补办费为人民币100元整。补办的新卡将有新的卡号,有效期仍与原来的会员卡相同。

CNY100 will be charged for a new card. The new card has the same validity as the lost one but different card number.

 
会籍管理 MEMBERSHIP MANAGEMENT

会员中途取消或退出会籍,我司将不接受退款及提供任何优惠的要求。

Should Members wish to terminate or cancle their Membership, ECOL SPA will not refund any amount or give any kind of benefits.

如需帮助,请致电0592-6018209.

For enquiries, please contact 0592-6018209.
 

续卡 CARD RENEWAL

1  请携带原卡,到我司办理会员卡续卡.

To renew Membership card, previous card must be returned to ECOL SPA.

2 在有效期内充值,充值金额至少为5000人民币

If the Member has fully used the store value of his/her card before expired date, the Member can recharge a minimum amount of RMB5000 to his/her card.

3 会员卡到期且卡内仍有余额,可在续办新卡后将余额充值在新卡中。

Expired card balance would be transferred to the renewal card.


使用条款 TERMS AND CONDITIONS

条款细则及会员优惠内容在有效期内不会进行任何变更

The condition and benefits are valid without changes during the whole period of the membership.

2 缴存费用后,会员卡即可使用。

After settling Membership fee, you Membership Card can be used.

会员卡不可以结算其它办卡费。

Membership Card can not be used to pay for the other Membership card fee.

4 会员卡不可以结算办卡之前的消费。

The Membership Card can not be used to pay for any bills that were cost before the Membership Card is activated.

5 会员卡折扣不能与其它特别优惠及折扣同时使用。

Membership Card can not be used in conjunction with other special promotions and discounts.

会员卡在使用时,谢绝提取现金。

No cash will be given/exchanged used in conjunction with the Card

充值卡优惠政策,仅适用于使用会员卡结账的会员客人。

Membership Value Card benefits are only applicable to Members who settle bill by Membership Card.

8 结算时须出示会员卡,收银员核对授权码后方可使用会员卡结账,并签名确认。

When using your card to settle payment, cashiers will require authorization code/password,and sign for confirmation.


9 会员承诺保管好自己的授权码,若客人持卡消费时,授权码核对一致,均视为会员本人消费。

Membership are committed to protect his/her  authorization code/password. Any comsumption made with the correct authorization code/password will be regarded as member’s normal consumption.

10 如果授权码/密码和我司记录不符,会员卡将会由我司收回保管直到情况被澄清和说明。

Should the authorization code/password dose not match with our record, the Membership Card will be kept by ECOL SPA until clarification is obtained.